Reference

What p0017 Does With Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments via bKash, Nagad, or Rocket, and keep your account secure.

Account data protectedbKash, Nagad, Rocket payment data handled with careYour rights, clearly statedNo data sold to third partiesBangladesh region context applied

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take a straightforward approach: collect what is necessary, protect it properly, and delete it when it no longer has a purpose. Below are the four areas where we put this into practice for every account on the platform.

Payment Data Handling

bKash, Nagad, and Rocket transaction references are stored only for reconciliation. We never share your wallet number with advertisers or unrelated third parties under any circumstance.

Cookie and Session Control

Cookies help us keep you logged in and remember your preferences across visits. You can clear or block them via your browser; some features may behave differently if you do.

Account Security Practices

Every login triggers a session check. If we detect a new device or location, an OTP verification step is added before access is granted to your account wallet.

Data Retention and Deletion

Transaction logs are held for the period financial compliance requires. Account profile data can be deleted on verified request once your account is fully settled and closed.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of the data we hold, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right starting point. Send your request through the channel that suits you — we aim to acknowledge data requests within a reasonable window and respond in full once we have verified your identity against the account.

What Information We Hold and Why

p0017 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and account credentials when you register. When you deposit or withdraw through bKash, Nagad, or Rocket, we log the transaction reference and wallet identifier — enough to match the payment to your account, nothing beyond that. We also record device

1
type, browser session data, and IP address for security checks and to detect unusual login patterns. Cookies on our site track your session state and preferences; you can adjust cookie permissions through your browser settings at any time. We do not store your mobile wallet PIN
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or full bank credentials on our servers. Data shared with payment processors is limited to what is needed to complete the transfer. If you contact our support team, that exchange is stored against your account for continuity. All personal data is held on servers with encryption
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in transit and at rest. Retention periods vary by data type — transaction records are kept for the period required by financial compliance obligations, while session logs are cleared on a shorter cycle. Your continued use of the platform constitutes acceptance of this policy, and any
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material changes will be communicated before they take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Rights

These are the questions we hear most often from people in Bangladesh about how their information is handled on p0017. If your question is not here, reach out through live chat or email support and we will get back to you directly.

We store your name, registered mobile number, email address, and a hashed version of your password. Payment references from bKash, Nagad, or Rocket are logged separately for transaction matching.

No. Your wallet reference is shared only with the payment processor to complete or verify a transfer. It is never passed to marketing partners or outside organisations.

Log in and use the data request option in account settings, or contact support via live chat or email. We verify your identity first, then provide a summary of the data we hold.

Yes. Once your account is closed and all balances are settled, you can submit a deletion request. Transaction records required for financial compliance are retained for the mandated period regardless.

Cookies maintain your session and store display preferences. You can block or clear them through your browser settings; doing so may affect how login and wallet features behave during your visit.

This policy applies to all registered accounts, but your access to the platform and its features depends on your local law and eligible regions. Check current availability before you proceed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What p0017 Does With Your Personal Information

Data Handling, Cookies and Account Security

Payment Data Handling

Cookie and Session Control

Account Security Practices

Data Retention and Deletion

How to Reach Us About Your Privacy

Common Questions About Your Data and Rights

01 What personal data does p0017 store when I create an account?

02 Does p0017 share my bKash or Nagad details with anyone?

03 How do I request a copy of the data you hold on my account?

04 Can I ask you to delete my personal information?

05 How does p0017 use cookies and can I turn them off?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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